Defamation Defense

It happens more than most people think: A customer leaves a negative online review, and the company, seeking to protect its reputation, sues the reviewer for defamation. The sad reality is that most people, when they see that they’re being sued, simply remove their...

Many people are surprised to learn that they could be sued for their negative online reviews of various products, services and companies. One constant aspect of internet-based interactions is the feeling of anonymity the internet provides. However, libel lawsuits from...

We live in an age when online reviews are critical to the success of many businesses, and negative reviews can be catastrophic for a company trying to protect its reputation. One of the best means available to customers to learn about the reliability of a company and...

In our litigious culture, many people live in constant fear of being sued. Especially those who live or work in a public arena, it seems that anything someone says or does could be the fodder for an aggressive lawsuit. However, there need not be this degree of fear....

The prevalence of online review sites such as Yelp make it easier than ever for dissatisfied customers to leave negative reviews. Though constructive criticism can help both consumers and businesses, many online reviews veer into downright nasty territory. Some are...